At GrabrFi, your security is our priority. We want to help you recognize official communications from us and keep your account safe from potential scams.
How to Identify Official GrabrFi Communication
✅ We will NEVER ask for:
Your full card number, CVV, expiration date, or PIN
Your account number or login credentials
Your password or security codes
✅ We will ONLY share links to our services or Help Center articles through:
Official GrabrFi notifications from grabrfi@grabrfi.com or no-reply@notifications.grabrfi.com
Official GrabrFi support from support@grabrfi.zendesk.com, support@grabrfi.com or in-app messages
Our official social media accounts (see below)
If you receive a link from an unfamiliar source, avoid clicking on it and verify it with us first.
Where to Get Support
For account-related assistance, please contact us through:
In-app messaging or support@grabrfi.com
We do not provide account-related support via social media, WhatsApp, SMS, or phone calls. However, our social media team can answer general questions about GrabrFi.
GrabrFi on Social Media
We offer general information and light support on our official social media pages, but we will never ask for personal or account details there. If you need help with your account, please contact us in-app or via email.
English — global: grabrfi
English — Nigeria: grabrfi_ng
Spanish — Argentina: grabrfi_ar
Spanish — Latin America: grabrfi_es
Portuguese — Brazil: grabrfi_br
Facebook
English — global: GrabrFi
English — Nigeria: GrabrFi Nigeria
Spanish — Argentina: GrabrFi Argentina
Spanish — Latin America: GrabrFi en Español
Portuguese — Brazil: GrabrFi Brasil
Official GrabrFi Notifications
GrabrFi may send you important updates and notifications via email. Our official email addresses are:
grabrfi@grabrfi.com
no-reply@notifications.grabrfi.com
If you receive an email claiming to be from GrabrFi but from a different address, do not click any links and report it to us.
Report Suspicious Activity
If you come across a suspicious account pretending to be GrabrFi or receive a message that doesn’t seem right, let us know.
Report fake accounts or suspicious messages to us via:
Your security matters to us! Staying informed and cautious helps protect your account and personal information.